Privacy Policy
Privacy Policy for Health Connnect
Effective Date: 4/13/25
1. Introduction
Welcome to Health Connect ("we", "our", "us"). This Privacy Policy describes how we collect, use, and disclose information about you when you use our application and related services (the "Services"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
2. Information We Collect
We may collect the following types of information:
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Personal Information: When you register for an account, book appointments, or communicate with us, we may collect personal information such as your name, email address, phone number, date of birth, and health-related information.
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Appointment Information: Details about appointments you book, including the type of consultation (in-person or video chat), date, time, and doctor or clinic selected.
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Communications: Any messages or communication details you provide through our Services.
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Usage Data: Information about how you use our Services, such as access times, pages viewed, and your IP address.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain, and improve our Services.
- To process your appointment bookings, including video consultations.
- To communicate with you, including sending confirmation emails and reminders.
- To analyze usage trends and improve our Services.
- To provide customer support and respond to your inquiries.
- To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may share your information in the following situations:
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With Healthcare Providers: To facilitate your appointment with doctors and clinics.
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Service Providers: We may engage third parties to perform services on our behalf, such as payment processing, technical support, or data analysis. These service providers will have access to your personal information only to perform these tasks on our behalf and are required to protect it.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
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Access and Correction: You can access and update your information through your account settings.
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Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain such information.
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Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails.
7. Children's Privacy
Our Services are not intended for use by individuals under the age of 13 (or other applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website or within our app. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Health Connect
info@healthconnect237.org
+237 680506445
Molyko Buea S.W Region